Medicaid eligibility renewal and how to stay covered

If you've been asked to renew your Medicaid eligibility, you may be asking, what should I do next? We're here to help. Let's go over what you can do to stay covered.

Have you been asked to renew your Medicaid plan? We're here to help.

You may not be sure if your Medicaid coverage is changing. If it is, one thing is sure — having health insurance is important to help protect you, your family and your health. Read on to check your Medicaid status and find other coverage options if you need a new plan.

What is Medicaid redetermination?

Medicaid redetermination is also called Medicaid renewal or Medicaid recertification. It all means the same thing. It’s when people on Medicaid are asked to show they still qualify to get Medicaid in their state.

Find out if you still qualify for a Medicaid plan

What to know about Medicaid renewal

How to renew Medicaid: 3 steps to take

Video transcript Video transcript

Video transcript

[MUSIC PLAYING IN THE BACKGROUND THROUGHOUT VIDEO] [Text On Screen – How do I renew my Medicaid coverage?] FEMALE VOICEOVER: You may have heard your Medicaid coverage will need to be renewed, [ANIMATION OF MEDICAID CARD] and you may be wondering, what should I do? [Text On Screen – 3 things you can do] Here are three simple things you can do to make sure you're ready to renew your Medicaid coverage. [Text On Screen – 1. Check and update your contact information] Number one, check and update your contact information. [Text On Screen – Contact your state Medicaid office] You can contact your state's Medicaid office to make sure your contact information is up to date, including [Text On Screen – Address] your current address, [Text On Screen – Phone number] phone number, [Text On Screen – Email] and email address. When it's time for you to renew your Medicaid coverage, [Text On Screen – Time to renew?] your state's Medicaid office will contact you [GRAPHICS TO REPRESENT MAIL, PHONE, TEXT, OR EMAIL] by mail, phone, text, or email. [Text On Screen – 2. Know your deadline to renew] Number two, know your deadline to renew Medicaid coverage. [ANIMATION OF A CALENDAR] Make sure you follow the renewal process by your state's deadline. Different states have different deadlines for Medicaid renewal. [Text On Screen – 3. Complete your forms] Number three, complete your forms. [Text On Screen – Sign and return] Sign and return your renewal information as soon as possible. [Text On Screen – Or complete online] Your state may require or give you the option to complete the forms online, so pay attention to your state's requirements. [Text On Screen – Family members] You may be asked about the number of family members who live with you, [Text On Screen – Expenses] your expenses, [Text On Screen – Income] proof of income, and other information. [Text On Screen – Complete your forms, even if there are no changes] Be sure to complete the forms, even if you have no changes to report, and send them in either online or by mail. [Text On Screen – Navigators are here to help] If you need help, reach out to Medicaid navigators. [Text On Screen – Get you set up with coverage] They can help you explore your options and get you set up with coverage that's right for you. [Text On Screen – localhelp.healthcare.gov] To find a navigator near you, go to localhelp.healthcare.gov [Text On Screen – Your state Medicaid website] or your state's Medicaid website. Community organizations and providers [Text On Screen – Providers] may also be able to help guide you to helpful resources. [Text On Screen – Questions?] Have questions? [Text On Screen – Questions? Call the number on the back of your insurance card] Call the number on the back of your insurance card, [Text On Screen – Questions? Visit your state Medicaid website] visit your state Medicaid website, [Text On Screen – Questions? Visit Medicaid.gov] or visit medicaid.gov. [Text On Screen – Stay up to date. Stay covered.] Know your Medicaid status and stay covered. [ANIMATION OF THE UNITEDHEALTHCARE LOGO] [Text On Screen – UnitedHealthcare There for what matters] [END MUSIC]

Some people on Medicaid may have already learned that they need to renew their Medicaid. Others may likely get a notification and may need to take action soon. Wondering what that may mean for you? Here are answers to some questions you may have.

Some people on Medicaid may have already learned that they need to renew their Medicaid. Others may likely get a notification and may need to take action soon. Wondering what that may mean for you? Here are answers to some questions you may have.

How do I get ready to renew my Medicaid eligibility?

  1. State Medicaid agencies will likely contact you by mail and/or email.
  2. Watch for mail or an email about Medicaid renewal.

Here's what you can do:

  1. Make sure your address, phone number and other contact information is up to date with your state Medicaid agency.
  2. If you get a request or renewal packet from your state Medicaid agency, be sure to answer by the date it says on your packet.

Find out if you still qualify for a Medicaid plan

When do I need to renew my Medicaid? How do I start renewing my Medicaid?

The exact date of your Medicaid eligibility renewal depends on your state.

State Medicaid agencies were able to start renewal process as of February 1, 2023. For people who are no longer eligible, states can end enrollment starting April 1, 2023.

Some facts to know:

Find out if you still qualify for a Medicaid plan

Be aware of Medicaid renewal scams

It’s important to be aware that scams about Medicaid renewal are on the rise. These scams may target people with Medicaid and ask them to pay money to renew or keep their health plan coverage. Your state Medicaid agency and health plan representatives will be in contact with you during the renewal process, but you should never be asked to pay money to keep your coverage.

Does the public health emergency (PHE) affect my Medicaid status?

In 2020, the COVID-19 pandemic created a public health emergency (PHE). During this time, people on Medicaid were not required to renew their Medicaid plan.

Now, new laws are in place and State Medicaid agencies were able to start the Medicaid renewal process on February 1, 2023, even while the PHE is still in effect.

States can end Medicaid coverage for people who are no longer eligible starting April 1, 2023.

How to know if Medicaid redetermination affects you

If you have Medicaid benefits, you may need to take action.

If you find out you're no longer eligible for Medicaid, there are ways to stay covered with a new health plan. That's because losing Medicaid or other health coverage is called a qualifying life event. When that happens, it means you qualify for a Special Enrollment Period. That means you can choose a new plan right away.

One thing to know: the Special Enrollment Period won't last forever. Check with your state to find out when your Special Enrollment Period ends.

Find out if you still qualify for a Medicaid plan

How do I help someone else with their Medicaid renewal?

In some cases, you may be helping another person with their Medicaid renewal – whether that’s your child or a family member or friend.

You can help your child or another person with Medicaid renewal by taking the following steps. Note: you may be asked to show that you are a legal guardian or authorized representative to complete an enrollment application for another person.

  1. Make sure the person’s address, phone number and other contact information is up to date with their state Medicaid agency.
  2. Watch for mail or an email about Medicaid renewal from the state.
  3. If the person gets a Medicaid request or renewal packet from the state Medicaid agency, be sure they answer by the date it says in their packet.

In some states, children who lose their Medicaid may be eligible for Children Health Insurance Program (CHIP) or other programs.